Shipping & Delivery Policy

Shipping & Delivery Policy – Super Kadai

Last Updated: 09.12.2025

At Super Kadai, we aim to deliver your orders quickly and safely.
By placing an order on superkadai.com, you agree to the Shipping & Delivery terms mentioned below.

1. Delivery Areas

We currently deliver within:

• Trichy District & nearby serviceable locations

• Selected pin codes around 621216

If your location is not serviceable, our team will contact you for alternatives.

2. Delivery Time

Delivery times may vary based on product type and location:

• Same-day delivery for nearby locations (based on order time & availability)

• 1–2 working days for most orders

• Delays may occur due to weather, traffic, festivals, or operational issues

We always try to deliver as fast as possible.

3. Shipping Charges

Shipping charges depend on:

• Order value

• Delivery distance

• Weight/size of items

Free delivery may be offered on selected orders or promotional periods.

4. Order Processing

• Orders placed before cut-off time will be processed the same day

• Orders placed after cut-off time may be processed the next day

• You will receive a confirmation message once the order is packed & dispatched

5. Delivery Confirmation

Our delivery staff may contact you for:

• Address verification

• Delivery updates

• Special instructions

If you are unavailable, delivery may be rescheduled.

6. Failed Delivery Attempts

A delivery may fail if:

• Wrong or incomplete address

• Phone not reachable

• Customer not available

• Premises closed

In such cases:

• We will attempt 1–2 re-deliveries, or

• You may be asked to pick up the order from a nearby point

Extra charges may apply for repeated attempts.

7. Damaged / Missing Products

If you receive:

• Damaged,

• Missing, or

• Wrong items

Please contact us within 24 hours of delivery with photos/videos.

📧 superkadai476@gmail.com
📞 +91 94425 68675

We will provide replacement or refund as per the Return Policy.

8. Delivery Partner

We may use our own delivery staff or trusted third-party delivery partners.
All deliveries are handled with care to ensure product safety.

9. Tracking

If tracking is available for your order, details will be shared through:

• SMS

• WhatsApp

• Email

(Some local deliveries may not include tracking numbers.)

10. Contact Us

For delivery-related concerns or updates:

📧 superkadai476@gmail.com
📞 +91 94425 68675

Address:
Super Kadai, No. 12, NPN Plaza, Annai Nagar, No.1 Tolgate,
Bikshandar Kovil Post, Mannachanallur Taluk,
Trichy District, Tamil Nadu – 621216